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How to complete COVID update requests

Estimated Completion: 30 Minutes If you receive a request to update the exiting COVID information on a website, please check in the following site locations…

PODs giving an error

If you come across the following error when trying to add a new POD set up, please check to see if the plugin Gravity PDF…

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Troubleshooting Critical Errors

What causes critical errors? In most cases critical errors are a result of a failed plugin update. This will result in the site becoming inaccessible and…

Website Optimization

[Estimated time: 45 minutes] Website optimization is more important than ever for our small business customers. This post covers the steps to optimize WDS WordPress…

Customer Media Library

To streamline the customer experience, we have introduced the Customer Media Library, also referred to as Brand Book or Assets Library. The customer may now…

Printing Websites

I am sure you have had a customer request to have a print option on their website where the page will fit neatly onto a printed piece…

How to Submit a Site to be Recrawled by Google

Often, our customers will come to us saying they searched for their site on Google and it doesn’t show the right information. This is typically…

How to Remove a Background from a Photo Using Photoshop

One common and super simple way to make a site look more modern is to add images that have a transparent background. In this article…

How to Add Reviews/Testimonials to a Website

If you have received a request to add reviews to a site, please follow the steps below depending on if they have reviews currently or…

Approved Graphics Process

The following is a list of all of our current, legal team approved libraries for icons and graphics. It is important not to stray from…

How to Add or Update a Call to Action

To learn more about Call to Actions in general, please visit this overview. Updating a CTA The request in the ticket should tell you exactly…

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Deactivating Plugins Through the Database

When debugging a WordPress site, we will often have to deactivate all plugins as a part of our troubleshooting measures. The best method to accomplish…

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