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Known Issues

Sift through the different WordPress, Beaver Builder, and Legacy known issues and their respective fixes compiled by the builder team.

Fix iHomefinder/Optima Express Beaver Builder Bootstrap Conflict

The Options below outline the process for fixing the iHomefinder/Opitima Express & Beaver Builder Bootstrap conflict which causes issues with mobile styling/formatting. Typically Step 1…

Access Denied Error | Firewall

What to do if you get an “Access Denied – GoDaddy Website Firewall” error When working on WordPress sites you may occasionally encounter an error…

WooCommerce Pagination Troubleshooting

What is the pagination issue? Pagination is available on several Beaver Builder post modules: Powerpack, UABB, and WooPack. The pagination issues occurs when a Beaver…

I’m being prompted to migrate Events. Should I?

If you have updated The Events Calendar Pro you may be prompted to “migrate” events. This is because The Events Calendar Pro 6.0.0 introduced a new storage system that will allow the plugin authors to expand functionality.

Caching Issues

If you are facing caching issues you may have the most success following each section in order below:(NOTE: Section 3 is for Internal Build Teams…

Google Console Error Message

If you get any of the following Google Console error messages “Text is too small on mobile” “Content wider that screen on mobile” “Clickable items…

Images Not Displaying In Safari

Issue: When viewing a website in Safari images appear to be broken, missing or not loading. The problem can occur on iPhone, iPad or any…

Removing Beaver Themer Layouts

Due to an issue with new automation we need to remove Beaver Themer Layouts. These instructions will walk through how to remove them in bulk…

Critical Vulnerability Detected in WooCommerce

There was a security issue discovered in WooCommerce recently, they’ve already patched it so updating to the most recent version (v5.5.1) should resolve the issue….

Internal Only

How to fix a Critical Error on a Managed WooCommerce Site

The Managed WooCommerce platform requires that the Woo plugin be installed and active. When deleting WooCommerce to try to resolve a critical error the site…

How to Change the Author/Instructor in the free version of Tutor LMS

You may have noticed that you cannot change the author or instructor on courses in Tutor LMS, regardless of if the instructor is set up…

How to fix missing or broken CSS

If you come across a site where the styling is missing and looks like this: Or you see the following error: Please follow these steps…

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