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Known Issues

Sift through the different WordPress, Beaver Builder, and Legacy known issues and their respective fixes compiled by the builder team.

Cannot Access Add Appointments in W+M

If you are trying to access the Add Appointments screen in W+M and you are getting an error or being redirected to a login page,…

Can’t login to site due to “Error: Incorrect CAPTCHA. Please try again.”

Internal Fix Only – The fix for this issue requires access to the customer’s GoDaddy account. You will need to be able to access the…

Troubleshooting Booking Calendar not Displaying Calendar

The booking calendar will not display on products that are cached. To resolve this, we need to exclude the individual product pages from the cache….

Fix iHomefinder/Optima Express Beaver Builder Bootstrap Conflict

The Options below outline the process for fixing the iHomefinder/Opitima Express & Beaver Builder Bootstrap conflict which causes issues with mobile styling/formatting. Typically Step 1…

Access Denied Error | Firewall

What to do if you get an “Access Denied – GoDaddy Website Firewall” error When working on WordPress sites you may occasionally encounter an error…

WooCommerce Pagination Troubleshooting

What is the pagination issue? Pagination is available on several Beaver Builder post modules: Powerpack, UABB, and WooPack. The pagination issues occurs when a Beaver…

I’m being prompted to migrate Events. Should I?

If you have updated The Events Calendar Pro you may be prompted to “migrate” events. This is because The Events Calendar Pro 6.0.0 introduced a new storage system that will allow the plugin authors to expand functionality.

Caching Issues

If you are facing caching issues you may have the most success following each section in order below:(NOTE: Section 3 is for Internal Build Teams…

Google Console Error Message

If you get any of the following Google Console error messages “Text is too small on mobile” “Content wider that screen on mobile” “Clickable items…

Images Not Displaying In Safari

Issue: When viewing a website in Safari images appear to be broken, missing or not loading. The problem can occur on iPhone, iPad or any…

Removing Beaver Themer Layouts

Due to an issue with new automation we need to remove Beaver Themer Layouts. These instructions will walk through how to remove them in bulk…

Critical Vulnerability Detected in WooCommerce

There was a security issue discovered in WooCommerce recently, they’ve already patched it so updating to the most recent version (v5.5.1) should resolve the issue….

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