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Known Issues

Sift through the different WordPress, Beaver Builder, and Legacy known issues and their respective fixes compiled by the builder team.

Admin Email Update Procedure

This is a mandatory process for all incoming tickets. Not to be confused with the user emails, the WordPress admin email lives in a separate…

WordPress Admin User Email is Incorrect

Sometimes our new builds will have an incorrect email or a placeholder email (pwsadmin@godaddy.com) in place for the main admin user. This can be adjusted…

Google Lighthouse report returns blank results

If this occurs, flush the cache and look for the reports. If they are still not present, please run lighthouse through Chrome inspector to get…

Is there a workaround to fix the focus issue when creating an anchor link to an accordion module?

TECHNICAL ISSUES: We would like to ask if you have any workaround or suggestions for the Accordion Module where when using an anchor link to…

WooCommerce and Google Analytics fix

By now, you have probably heard of the issues we are seeing with Google Analytics conflicting with WooCommerce sites. Thankfully, there is a solution! Wait,…

Issue Fixer: Clear Beaver Builder, Site & Sucuri Cache

CSS and JavaScript files are dynamically generated and cached in Beaver Builder each time you create a new layout, and the cache is automatically cleared…

Known Beaver Builder Incompatibilities

Here’s a list of items that are currently incompatible with Beaver Builder. Some have workarounds listed, others have issues that we can’t fix on our…

Alternatives to the WooPack Product Module

There has been an issue with WooPack’s scripts since the latest update, and it has caused time-out errors and the inability to edit the module’s…

Placing Modules Within Tabs – What Works?

There have always been issues with placing a script-heavy module within another one, and it just shouldn’t be done. A lot of people want to…

Storefront Fix – Header Layout Broken After Theme Update

When Storefront gets updated, you’ll notice that the “above navigation” widget changes its position. This widget area used to be included within the header region…

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