How to Add Reviews/Testimonials to a Website
February 8, 2021 | Beaver Builder, Customer Campaign Run Books, Tips & Tricks, Website Care, WordPress
If you have received a request to add reviews to a site, please follow the steps below depending on if they have reviews currently or if they need to create a new reviews section.
The site has reviews already
If the site has a page or section with existing reviews and they would like you to add additional reviews to that page or section, please follow normal update procedures.
If they are using a platform like YotPo or any other 3rd party platform the updates should be automatically done through that program and we cannot control this.
Note: Do not add fake reviews to 3rd party platforms. If you are asked to log in to something other than WordPress to add a review, please send the ticket for a non-technical clarification so our reps can reach out to the customer to explain to them how their review platform works.
The site does not have a place for reviews yet
If there is no place on the site with reviews or testimonials, you will need to add a section. If there were no instructions about where to place the reviews, you may use builders discretion. Some good places to put these are on About pages or if there are only a few short reviews, in the footer.
For all new review requests treat them as a manual entry unless otherwise notated. You will need to create a new row and add the PowerPack Reviews module and choose default from the source dropdown.
![](https://styleguide.wdsgallery.com/wp-content/uploads/2021/02/PP_Reviews_1.png)
Click the Edit review link on each review to adjust the contents of each review and the Add review button to add additional reviews.
![](https://styleguide.wdsgallery.com/wp-content/uploads/2021/02/PP_Reviews_3.png)
The style tab will let you customize the individual review colors, but should only be used if you need to highlight a specific review.
![](https://styleguide.wdsgallery.com/wp-content/uploads/2021/02/PP_Reviews_4.png)
Your styling should be done in the main module settings. Please make sure you are styling to fit the site theme.
![](https://styleguide.wdsgallery.com/wp-content/uploads/2021/02/PP_Reviews_5.png)
If the customer gave you a Google Place ID or Yelp Business ID, you can choose Google, Yelp, or Google + Yelp from the source dropdown and enter the IDs in the corresponding fields. You cannot add manual and 3rd party reviews. These would need to be separate modules.
![](https://styleguide.wdsgallery.com/wp-content/uploads/2021/02/PP_Reviews_2.png)
The default settings will look like this:
![](https://styleguide.wdsgallery.com/wp-content/uploads/2021/02/PP_Reviews_6-1024x123.png)