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Deleting WP-Members Removes Settings
Troubleshooting site issues often times requires plugins to be deactivated or deleted. It is important to note that deleting the WP-Members plugin from a site…
How to update plugins
Updating Plugins is a fairly simple task and should always be the first thing you do on any ticket. Follow the steps below to update…
Browser Autoplay Policies
Web browsers are moving towards stricter autoplay policies in order to improve the user experience, minimize incentives to install ad blockers, and reduce data consumption….
How to Run the SEO tool on W+M
This is a step by step guide on how to run the SEO tool in W+M. This should be done after the website has been…
Troubleshooting Overlapping Product/Post Grids
If you are experiencing an overlapping issue on your product or post grid modules please follow these steps to resolve the issue. Step 1 –…
Hide a Product Variation that is Out of Stock
If you get a request where the customer would like to hide the product variations that are currently out of stock from the drop down,…
Maintenance Mode and Coming Soon Pages
Every now and then we get requests to put a Maintenance Mode or Coming Soon page up while we are building or updating. The good…
Troubleshooting Critical Errors on a Single Page
If you run into a critical error on a single page, please make sure you are doing the following before submitting a Technical Clarification. Step…
Troubleshooting Slow Builds
Let’s discuss the troubleshooting path for when you encounter a build that is slow to load, edit, or save. Step 1. Connect Via VPN Connect…