error
Can’t login to site due to “Error: Incorrect CAPTCHA. Please try again.”
Internal Fix Only – The fix for this issue requires access to the customer’s GoDaddy account. You will need to be able to access the…
Access Denied Error | Firewall
What to do if you get an “Access Denied – GoDaddy Website Firewall” error When working on WordPress sites you may occasionally encounter an error…
403 mod_security errors | Beaver Builder
403 Mod Security Error in Beaver Builder The error above can be resolved by enabling the Mod Security Fix in Beaver Builder Advanced Settings. https://docs.wpbeaverbuilder.com/beaver-builder/management-migration/advanced-settings/#mod-security-fix…
Caching Issues
If you are facing caching issues you may have the most success following each section in order below:(NOTE: Section 3 is for Internal Build Teams…
Google Console Error Message
If you get any of the following Google Console error messages “Text is too small on mobile” “Content wider that screen on mobile” “Clickable items…
How to Reset GD cORe
If you come across a site where the “Reauth” button is not working, or you are getting an error in core, the best course of…
Critical Vulnerability Detected in WooCommerce
There was a security issue discovered in WooCommerce recently, they’ve already patched it so updating to the most recent version (v5.5.1) should resolve the issue….
Internal Only
How to fix a Critical Error on a Managed WooCommerce Site
The Managed WooCommerce platform requires that the Woo plugin be installed and active. When deleting WooCommerce to try to resolve a critical error the site…
Internal Only
Troubleshooting Critical Errors
What causes critical errors? In most cases critical errors are a result of a failed plugin update. This will result in the site becoming inaccessible and…
Troubleshooting Critical Errors on a Single Page
If you run into a critical error on a single page, please make sure you are doing the following before submitting a Technical Clarification. Step…