Website Care
SLA Extensions
This guide will help you to determine if your SLA request is valid and the steps to take to request one. Expectations Times an SLA…
What to Do When Requested to Install/Update a 3rd Party Plugin for a DIFY Site
If you have received a request to install or make changes to a plugin that is not listed in our approved plugins or part of…
Internal Only
Upgrade from Managed WordPress to Managed WooCommerce
Below you will find the steps to upgrade Premium Stores from the Managed WordPress hosting to the Managed WooCommerce hosting in order to gain access…
Website Optimization
[Estimated time: 45 minutes] Website optimization is more important than ever for our small business customers. This post covers the steps to optimize WDS WordPress…
Customer Media Library
To streamline the customer experience, we have introduced the Customer Media Library, also referred to as Brand Book or Assets Library. The customer may now…
How to Add Reviews/Testimonials to a Website
If you have received a request to add reviews to a site, please follow the steps below depending on if they have reviews currently or…
Maintenance Mode and Coming Soon Pages
Every now and then we get requests to put a Maintenance Mode or Coming Soon page up while we are building or updating. The good…
Standard Procedure for Adding a Blog Post to an Existing Site
Adding a blog post to a WordPress site If the customer has a blog already set up: Use the following resources to help you: If…