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SLA Extensions
This guide will help you to determine if your SLA request is valid and the steps to take to request one. Expectations Times an SLA…
Manually Creating Alt Tags
Alt Tag Automation Fail In some cases when Alt Tag Automation fails, you may need to manually add Alt Tags to images on your website….
What Edits Can be Made to the Checkout Page
Typically the Checkout page is not something that can be customized because it is pulling from a shortcode. That being said, there are some options…
Add/Update/Remove WordPress Users
If you receive a request to make changes to the Users of a WordPress site here are some important notes: Emails Must be Unique Per…
What to Do When Requested to Install/Update a 3rd Party Plugin for a DIFY Site
If you have received a request to install or make changes to a plugin that is not listed in our approved plugins or part of…
How to Restore a Single Page in Beaver Builder
If a customer is requesting to revert some content, or a page to a previous version, this restore method is the easiest and least risky…
Cannot Access Add Appointments in W+M
If you are trying to access the Add Appointments screen in W+M and you are getting an error or being redirected to a login page,…