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The new GoDaddy Asset Management Tool – DAM 2.0

Goodbye GDDAM welcome DAM 2.0, GoDaddy’s new Data Asset Management tool! The Builder II/III hub link has been updated or you can directly access it…

Clear WooCommerce Credentials To Enable Restarting An Application

Steps Add https://jira.godaddy.com/browse/MWC-5247 to the “Jira Issue” field on your CAS ticket Log in to the merchant’s WP admin via the CRM Access the wp_options database table by…

Connecting to WDS Sites on MWP with SFTP

When the customer wants to connect to SFTP they either need to have a record of their credentials or create new credentials, which deletes the…

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Upgrade from Managed WordPress to Managed WooCommerce

Below you will find the steps to upgrade Premium Stores from the Managed WordPress hosting to the Managed WooCommerce hosting in order to gain access…

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How to fix a Critical Error on a Managed WooCommerce Site

The Managed WooCommerce platform requires that the Woo plugin be installed and active. When deleting WooCommerce to try to resolve a critical error the site…

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Troubleshooting Critical Errors

What causes critical errors? In most cases critical errors are a result of a failed plugin update. This will result in the site becoming inaccessible and…

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Deactivating Plugins Through the Database

When debugging a WordPress site, we will often have to deactivate all plugins as a part of our troubleshooting measures. The best method to accomplish…

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