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Images Not Displaying In Safari

Issue: When viewing a website in Safari images appear to be broken, missing or not loading. The problem can occur on iPhone, iPad or any…

How to Hide the v3 reCAPTCHA Badge

Please note: It is NOT recommended that you hide the reCAPTCHA badge when in use. However, if the customer is insistent on removing the badge…

How to Change the Author/Instructor in the free version of Tutor LMS

You may have noticed that you cannot change the author or instructor on courses in Tutor LMS, regardless of if the instructor is set up…

How to fix missing or broken CSS

If you come across a site where the styling is missing and looks like this: Or you see the following error: Please follow these steps…

Visual Editor in the PODs fields is not working

Does the site have PODs? Does the POD have a WSYWIG field? Does only the HTML editor work and not the visual editor? If you…

How to complete COVID update requests

Estimated Completion: 30 Minutes If you receive a request to update the exiting COVID information on a website, please check in the following site locations…

PODs giving an error

If you come across the following error when trying to add a new POD set up, please check to see if the plugin Gravity PDF…

Internal Only

Troubleshooting Critical Errors

What causes critical errors? In most cases critical errors are a result of a failed plugin update. This will result in the site becoming inaccessible and…

Website Optimization

[Estimated time: 45 minutes] Website optimization is more important than ever for our small business customers. This post covers the steps to optimize WDS WordPress…

Excess Content: Layout Guidelines and Examples

There are two main scenarios when it comes to excess content: Too much content for a singular page — common scenario with standard sites where…

Customer Media Library

To streamline the customer experience, we have introduced the Customer Media Library, also referred to as Brand Book or Assets Library. The customer may now…

Printing Websites

I am sure you have had a customer request to have a print option on their website where the page will fit neatly onto a printed piece…

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