Known Issues
Sift through the different WordPress, Beaver Builder, and Legacy known issues and their respective fixes compiled by the builder team.
Internal Only
How to fix a Critical Error on a Managed WooCommerce Site
The Managed WooCommerce platform requires that the Woo plugin be installed and active. When deleting WooCommerce to try to resolve a critical error the site…
How to fix missing or broken CSS
If you come across a site where the styling is missing and looks like this: Or you see the following error: Please follow these steps…
Visual Editor in the PODs fields is not working
Does the site have PODs? Does the POD have a WSYWIG field? Does only the HTML editor work and not the visual editor? If you…
Website Optimization
[Estimated time: 45 minutes] Website optimization is more important than ever for our small business customers. This post covers the steps to optimize WDS WordPress…
Deleting WP-Members Removes Settings
Troubleshooting site issues often times requires plugins to be deactivated or deleted. It is important to note that deleting the WP-Members plugin from a site…
Browser Autoplay Policies
Web browsers are moving towards stricter autoplay policies in order to improve the user experience, minimize incentives to install ad blockers, and reduce data consumption….
Troubleshooting Overlapping Product/Post Grids
If you are experiencing an overlapping issue on your product or post grid modules please follow these steps to resolve the issue. Step 1 –…
Troubleshooting Critical Errors on a Single Page
If you run into a critical error on a single page, please make sure you are doing the following before submitting a Technical Clarification. Step…
Troubleshooting Slow Builds
Let’s discuss the troubleshooting path for when you encounter a build that is slow to load, edit, or save. Step 1. Connect Via VPN Connect…
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