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How to Import Blog Posts from .xml files

Please follow the below steps to import WordPress blog posts using provided .xml files. This is for WordPress to WordPress Post importing. Make sure you…

Deleting WP-Members Removes Settings

Troubleshooting site issues often times requires plugins to be deactivated or deleted. It is important to note that deleting the WP-Members plugin from a site…

How to update plugins

Updating Plugins is a fairly simple task and should always be the first thing you do on any ticket. Follow the steps below to update…

Browser Autoplay Policies

Web browsers are moving towards stricter autoplay policies in order to improve the user experience, minimize incentives to install ad blockers, and reduce data consumption….

How to add a Holiday Message to your website

This guide will show you how to add the Holiday Messages from the example site Here on WordPress and W+M. WordPress On the homepage, in…

How to Fix Broken Property Slideshows in Optima Express

If you come across a site where the slideshow in the listing used by Optima Express is broken and only shows the first 2 images,…

How to Run the SEO tool on W+M

This is a step by step guide on how to run the SEO tool in W+M. This should be done after the website has been…

Troubleshooting Overlapping Product/Post Grids

If you are experiencing an overlapping issue on your product or post grid modules please follow these steps to resolve the issue. Step 1 –…

Troubleshooting Broken Facebook and Instagram Feeds

Starting October 24th, 2020, Facebook is making a change to how they allow content from Facebook and Instagram to be embedded on websites, and this…

Hide a Product Variation that is Out of Stock

If you get a request where the customer would like to hide the product variations that are currently out of stock from the drop down,…

Maintenance Mode and Coming Soon Pages

Every now and then we get requests to put a Maintenance Mode or Coming Soon page up while we are building or updating. The good…

Troubleshooting Critical Errors on a Single Page

If you run into a critical error on a single page, please make sure you are doing the following before submitting a Technical Clarification. Step…

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