Known Issues
Sift through the different WordPress, Beaver Builder, and Legacy known issues and their respective fixes compiled by the builder team. Submit a request for a fix to be added to this page using the form below.
Admin Email Update Procedure
This is a mandatory process for all incoming tickets. Not to be confused with the user emails, the WordPress admin...
WordPress Admin User Email is Incorrect
Sometimes our new builds will have an incorrect email or a placeholder email (pwsadmin@godaddy.com) in place for the main admin...
Google Lighthouse report returns blank results
If this occurs, flush the cache and look for the reports. If they are still not present, please run lighthouse...
Is there a workaround to fix the focus issue when creating an anchor link to an accordion module?
TECHNICAL ISSUES: We would like to ask if you have any workaround or suggestions for the Accordion Module where when...
WooCommerce and Google Analytics fix
By now, you have probably heard of the issues we are seeing with Google Analytics conflicting with WooCommerce sites. Thankfully,...
Steps to disable PayPal in new GoCentral OLS builds
While reviewing GCOLS sites recently, we found that it is defaulting to the old customer’s email address once we move...
Troubleshooting Sites with Missing Images
Sites will often have missing images after a recent migration or restore from one account to another. To correct these,...
Issue Fixer: Clear Beaver Builder, Site & Sucuri Cache
CSS and JavaScript files are dynamically generated and cached in Beaver Builder each time you create a new layout, and...
Known Beaver Builder Incompatibilities
Here's a list of items that are currently incompatible with Beaver Builder. Some have workarounds listed, others have issues that...
Alternatives to the WooPack Product Module
There has been an issue with WooPack's scripts since the latest update, and it has caused time-out errors and the...
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