Known Issues
Sift through the different WordPress, Beaver Builder, and Legacy known issues and their respective fixes compiled by the builder team. Submit a request for a fix to be added to this page using the form below.
How to fix a Critical Error on a Managed WooCommerce Site
The Managed WooCommerce platform requires that the Woo plugin be installed and active. When deleting WooCommerce to try to resolve...
How to Change the Author/Instructor in the free version of Tutor LMS
You may have noticed that you cannot change the author or instructor on courses in Tutor LMS, regardless of if...
How to fix missing or broken CSS
If you come across a site where the styling is missing and looks like this: Or you see the following...
Visual Editor in the PODs fields is not working
Does the site have PODs? Does the POD have a WSYWIG field? Does only the HTML editor work and not...
PODs giving an error
If you come across the following error when trying to add a new POD set up, please check to see...
Website Optimization
[Estimated time: 45 minutes] Website optimization is more important than ever for our small business customers. This post covers the...
Deleting WP-Members Removes Settings
Troubleshooting site issues often times requires plugins to be deactivated or deleted. It is important to note that deleting the...
Browser Autoplay Policies
Web browsers are moving towards stricter autoplay policies in order to improve the user experience, minimize incentives to install ad...
Troubleshooting Overlapping Product/Post Grids
If you are experiencing an overlapping issue on your product or post grid modules please follow these steps to resolve...
Troubleshooting Broken Facebook and Instagram Feeds
Starting October 24th, 2020, Facebook is making a change to how they allow content from Facebook and Instagram to be...
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