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Closing Comments

A new Managed WordPress update automatically closes comments after 14-days. This setting can be toggled or adjusted under Settings > Discussion. Spammers typically target older…

How to Display Sub-Categories

This article will outline how to have a multi-level category structure on your site where you can drill down from primary categories to sub-categories and…

How to Add a Google Map Campaign

If you get a ticket requesting to add a Google map from the email campaign please follow the steps outlined below. Please Note: This method…

Functionality Form V1

Hey Team, We have exciting news in the world of functionality requests! Introducing the brand new functionality form, where our WS teams can now go…

How to fix “not a valid JSON response” errors

Sometimes when trying to save changes to a WordPress site (usually a post or a page) you may encounter an error that reads “Updating failed….

How to Implement a Custom Font

If you have received a request to use a custom font, please follow the below steps. Check to see if the Custom Fonts plugin worksheet…

Caching Issues

If you are facing caching issues you may have the most success following each section in order below:(NOTE: Section 3 is for Internal Build Teams…

How to complete Social Footer campaign requests

If you get a request to add Facebook or Yelp reviews to the footer, please follow the below steps. Download the requested image or images…

Internal Only

Upgrade from Managed WordPress to Managed WooCommerce

Below you will find the steps to upgrade Premium Stores from the Managed WordPress hosting to the Managed WooCommerce hosting in order to gain access…

Google Console Error Message

If you get any of the following Google Console error messages “Text is too small on mobile” “Content wider that screen on mobile” “Clickable items…

Recently Added Plugins

The following is a list of recently approved plugins that have been added to features. Please take a look and familiarize yourself with the basics…

How to Reset GD cORe

If you come across a site where the “Reauth” button is not working, or you are getting an error in core, the best course of…

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