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Troubleshooting 404 Errors

July 29, 2022 | ,

You will see this error when a page has been removed and not redirected properly. Here are some things you can try to resolve the issue:

  • Verify the link you are searching for is accurate.
  • Make sure the link you are trying to visit has not been deleted. Check the trash folders in the WP Dashboard and restore any that are missing.
  • If you can see the page in the WP Dashboard, doublecheck the permalink is the same as the link you are looking for.
  • Reset permalinks. Settings > Permalinks > Change to any of the other options > Save > Then change back to the original selection.
  • If the link is from an old site and the page does not exist on the new site, you need to set up redirects using the approved Redirection plugin. The customer is welcome to do this, or a ticket can be submitted for the build team to set up the redirects.

If it has been longer than 24 hours and you have tried all the above troubleshooting, please submit a ticket for the builders to do additional troubleshooting

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