Password Protected Pages Displaying Incorrectly

Both WP Rocket settings and Sucuri Firewall settings for WP Rocket may prevent a password protected page from displaying correctly. Cache will need to be cleared from both these settings to restore the page.

WP Rocket

1. Open the Edit Page of the page you want to adjust
2. On the right hand side under WP Rocket Options choose “Never cache this page”
3. Update the page

Sucuri Firewall – Internal Team Only

From MYA navigate to Website Security and Backups > Manage

Click the Details Link under Firewall

Non-Cache URLs

1. Go to Settings in the upper right
2. Performance on the links just below
3. Non-Cache URLs from the left hand side bar
4. Add the Page Name not the full URL
   • Example: /test-password-page/

Allow URL Paths

1. Go to Settings in the upper right
2. Access Control on the links just below
3. Allow URL Paths from the left hand side bar
4. Verify that the page names entered in the Non-Cache URLs are NOT listed here. If they are, they need to be removed.

Enable Emergency DDoS Setting

1. Settings in the upper right
2. Security on the links just below
3. Check the box for “Enable Emergency DDoS protection” under Advanced Security Options
4. Save