Search bar
Ensure it is easily accessible and visible, typically placed in the top right. It should be unobtrusive but large enough for easy use, especially on mobile devices.
Phone numbers
Include a clickable phone number in the header if your business relies on calls (e.g., service-based businesses). Ensure it is prominent but not overpowering other elements, often placed near the top right.
Addresses
Only include addresses if your business is location-centric (e.g., retail or restaurants). It’s usually better suited for the footer or a dedicated contact page, unless local business discovery is key.
Social media
Keep social media icons small and positioned in a non-distracting area, like the top right corner. Ensure they don’t compete with primary CTAs or navigation.
Social media icons can indeed act as exit points that drive users away from your site to more engaging platforms like Facebook, Instagram, or X (Twitter). Once a user leaves your site, they may get distracted by other content, reducing the chances of them completing a conversion action on your website (e.g., purchasing, subscribing).
Key Points:
- Primary Goal of Social Media: The main purpose of social media is to drive traffic to your website, not take users away from it. Once they’re on your site, your goal is to keep them engaged with your content, products, or services.
- Potential Distraction: Clicking a social media icon can lead users into endless scrolling on social platforms, which often means they won’t return to your site.
- When to Include: Social media icons should generally be used in the footer or less prominent areas of the site, where they’re accessible but don’t tempt users to leave right away. Some businesses also include them on a dedicated “Follow Us” page or during the checkout/thank you process to minimize distraction.
Best Practice:
- If you include social media links, make sure they open in a new tab, so the user’s session on your site remains intact. This gives them the option to check out your social media but easily return to your website.
Tagline
- If you use a tagline, it should be short and placed near the logo to reinforce branding. Ensure it doesn’t crowd the navigation or other key elements.
Hours of operation
Only include hours if they’re critical for your business (e.g., restaurants, service businesses). These are often better suited for the contact page or footer, but if in the header, place them in a subtle yet accessible spot.
Icons next to elements in header
Including icons next to addresses, phone numbers, or emails is generally a good practice, as it provides quick visual cues that make the information easier to identify and process. Here’s why and when to use them:
Why Include Icons:
- Visual Clarity: Icons make it easier for users to quickly distinguish between different types of contact information (phone, address, email) without having to read closely.
- User Experience: Icons help streamline the user experience by breaking up text and adding a visual element that draws attention to key details.
- Mobile-Friendly: On smaller screens, icons help reduce cognitive load by clearly indicating the type of information at a glance.
When to Use:
- Phone Numbers: Use a phone icon to make it clear that the number is clickable and to indicate it’s for calling.
- Email: A simple envelope icon works well to denote an email address.
- Addresses: A location pin icon helps users instantly recognize that it’s a physical address.
When to Skip:
- Minimalist Design: If your design is very minimalist, or if icons would crowd the header, you can omit them and rely on well-placed text.
In general, using icons enhances clarity and user experience, but it’s important to maintain balance and not overcrowd the header.